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Niek Verkoelen, Vendic

Maintenance that keeps your store safe and fast.

Patches within 48 hours, monitoring and two upgrades a year, in a fixed monthly rhythm.
Book maintenance intake See Vendic Takeover

security patches within 48h 24/7 monitoring 2× upgrades a year

What we lock in

2×

Magento and PHP upgrade per year

48 hours

security patches & vulnerabilities

24/7

monitoring + business-hours response

Upfront

priced, no after-the-fact billing

Clear upfront, AI as the engine

Clear agreements upfront

Together we set up a maintenance plan tailored to the status, traffic and complexity of your shop. Clear upfront on what we do, transparent on what it costs.

AI as leverage, seniors in the lead

AI accelerates log analysis, change-impact review and monitoring. Senior Magento developers stay accountable for what goes live. Fewer hours, better coverage, no autonomous AI in production.

Honest boundary

What's in, what's out

The simple rule: does it belong to keeping things stable, or to building new things? Keeping things stable sits in the maintenance plan. Building new things we scope separately, via your retainer or as a separate quote.

Inside the maintenance plan · Keeping things stable

  • A concrete error appears in the logs that shows the cause. We resolve it.
  • A Magento security patch is published. Assessed and applied within 48 hours.
  • A third-party security advisory affects an installed module. Assessed and patched within 48 hours.
  • A PHP version is reaching end of life. We plan and execute the migration.
  • At the yearly Magento upgrade, modules need compatibility work. Included.
  • A Playwright test catches a regression before release. We hold the release and resolve it.
  • A Slack question or urgent triage during business hours. On a fair-use basis.

Building new things · Via your retainer or scoped separately

  • Something doesn't work as expected, without an error. That's desired behavior, a product decision.
  • New features, design work and shop changes.
Talk it through?

Want to know what this means for your store?

Thirty minutes of honest advice on approach, feasibility and budget direction. No sales pressure.

Plan an intake

How the maintenance rhythm works

  1. 01 Step 1: Baseline

    We map out your shop

    We start with an AI-assisted code review and infrastructure check. Overdue maintenance, security risks, performance bottlenecks and update blockers surface. From there we build a maintenance plan: what we do structurally, what we do once, and what we deliberately leave alone.

  2. 02 Step 2: Monthly rhythm

    Patches, updates and monitoring on a fixed cadence

    Security patches, Magento and module updates, monitoring, bugfixes and targeted performance work. Our Playwright test suite catches regressions before release. AI supports analysis and QA, senior developers review, test and release. You get a transparent monthly summary of what was done.

  3. 03 Step 3: Long term

    Think ahead in quarters

    Every quarter we look forward: upcoming Magento versions, end-of-life signals, Hyvä opportunities, performance trends and ways to reduce cost. No reactive firefighting. Maintenance that prepares your shop for what's next.

Maintenance intake

Wondering what this rhythm looks like for your store?

Not sure what falls inside the plan for your store?

Book maintenance intake View the Vendic Library
FAQ

Frequently asked questions

The Takeover is the one-time onboarding moment: we take over your Magento webshop from your current partner and stabilize where needed. That can be smooth for a well-maintained shop, or take serious work if there's overdue maintenance to catch up on. Magento Maintenance is what comes next: the ongoing product that keeps your shop safe, stable and fast.

No. Magento Maintenance is for any Magento 2 webshop, regardless of who originally built it. We always start with a baseline analysis, so we know exactly what we're taking on and where the risks are.

We work with a maintenance plan tailored to your shop. Not a one-size-fits-all package, but an agreed scope upfront. You don't pay for things your shop doesn't need, and both sides know where they stand.

AI speeds up analysis and QA work: log investigation, change-impact review, regression checks and documentation. That saves manual hours without sacrificing quality. Our senior developers stay accountable for what goes live. The result: more maintenance per hour than a classic manual workflow.

The yearly Magento upgrade is part of the maintenance plan, as are the yearly PHP upgrade and the compatibility work on your modules. Only when your shop is several versions behind at the start do we map that catch-up work separately and quote it on its own. After that, everything runs in the regular rhythm.

Yes. We host on Savvii (Magento-optimized) and run Vendic AI on top, our own development platform. Hosting can also stay with your current provider, we operate on more environments than just our own.

Maintenance customers get shorter response times. Critical issues (shop down, payment problems, security incidents) we pick up immediately during business hours. The exact response level for your shop is captured in your maintenance plan.
“Vendic has taken over the technical maintenance of our webshop and performed a Magento version update. From the start, communication was clear and professional. The Vendic team not only delivered what they had promised, but also executed the entire update smoothly and efficiently. The collaboration went well; the team was always available for questions and updates, and they worked closely with us to make sure everything went according to plan. Support remained excellent after go-live too. Any issues were resolved quickly.”

Paul van der Tang

Topa Packaging

View full case
Portrait of Niek Verkoelen of Vendic

Ready for Magento maintenance you can actually rely on?

Contact Niek for a maintenance intake.

Schedule an intake niek@vendic.nl
(0570) 74 54 40